FREQUENTLY ASKED QUESTIONS
Where are your sessions held?
We hold photo sessions all around Australia, please see our website for a location near you. Click here to visit our website.

How much is a photo session?
Our photo sessions are $69.00.

What is included in my photo session?
All props, costumes and fairy magic will be included in your photo session, we will provide everything to make your fairly look fabulous and enjoy her photo shoot. Prints, reprints and canvases are at an additional cost. Please see our price list.

How long will a session take?
Each session lasts for 20 minutes, however you will need to arrive 15 minutes before so that we have time to dress up. Please allow 10 minutes after your session to re-dress etc.

How do I choose my images?
You will be invited back a few days after your photo session to view all of the beautiful images that were taken. Alternatively you can pre-pay for the package of 4 images or more and the proofs would be emailed to you to choose from. After choosing your favourite images, you can select which animals you would like to include, to make your artwork unique. Every image is handcrafted to your liking and we will work with you to ensure you are happy with your images and that you end up with a product that you are overjoyed with.

Do I receive a digital file?
All ordered images come as high-resolution images. The link will be emailed to you to download them. All orders also come with a screen-sized resolution image, which is great for sharing on your Facebook or Instagram account and emailing to friends and family. Additionally you can order canvases and prints. 

What if I cancel my booking?
We understand this happens from time to time, however we do require you to provide us with 7-days notice of your cancelation and 7-days notice to reschedule, or the full fee of $69.00 is payable.

How will I receive my prints or canvases?
Your ordered canvases and prints will be posted to you at your specified address.

Should I book two sessions if I have two or more children?
Two siblings can share one session unless the youngest is under 2.5yrs, in which case we need more time and you'll need to book a double session. Please contact us if you would like to include 3 or more children in your session.

Can I book sessions for boys?
Yes, boys are more than welcome at all of our sessions, we offer Peter Pan,Elf and Knight options.

What is the age limit?
We recommend these sessions for 8-months+ when they can sit up on their own. There is no upper age limit. We love photographing teens and adults, however they will need to bring their own dresses as we only cater for children sizes up to 16.

Can mum and dad be photographed with children?
Parents are very welcome to participate in the session. There is no extra charge for this. We've got adult size 6-24 costumes for mums. Dads need to bring their own outfit.

Can adults have a session ?
 Absolutely! Any ages are very welcome!
We love photographing adults as the fairies and would be love to plan the session personally for you.

Do I need to bring anything to my session?
We just ask that you bring a hairbrush and everything else will be provided for you.

Do you do hair and makeup?
We help with hair for younger children. Normally hair is undone or in a ponytail. However we don't do hairstyling or makeup. 

Is a payment plan available?
Yes, payment plans for orders are very welcome. Set up fee is $20. Minimum deposit is $150. The balance is to be paid in no longer than 6-months. Minimum payments are $50. You specify how you feel comfortable paying, no proof of finances is required. You receive ordered images when full payment is processed.

When do I need to pay the $69.00 for my session?
Payment is required at the time of booking to secure your session. Please contact us should you wish to discuss the payment.

What are you waiting for?
Brisbane, QLD
Best Western Plus Hotel 
22 Lakefield Drive, North Lakes QLD  
22nd - 23rd February 2020
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